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Privacy Policy

Effective Date: 12 January, 2025

At Mendx Technologies ("Mendx", "we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at https://www.mendx.ai ("the Site").

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Information You Provide:

  • Contact Information: When you fill out a contact form, sign up for updates, or communicate with us, we may collect your name, email address, company name, phone number, and message content.

Information We Collect Automatically:

  • Cookies & Analytics: We may collect information through cookies and tracking technologies, including IP address, browser type, device information, and usage data via tools like Google Analytics.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support

  • Improve our website, services, and user experience

  • Analyze website traffic and usage trends

  • Send updates or relevant information, only if you’ve opted in

We do not sell, rent, or trade your personal data to third parties.

3. Cookies

We use cookies to enhance functionality and analyze site usage. You can choose to disable cookies through your browser settings, though some features of the site may not work as intended.

4. Data Security

We take appropriate technical and organizational measures to safeguard your personal information against loss, misuse, or unauthorized access. However, no method of transmission over the internet is 100% secure.

5. Your Rights (GDPR Compliance)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation, including:

  • The right to access your data

  • The right to correct or delete your data

  • The right to withdraw consent at any time

  • The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us at contact@mendx.ai.

6. Third-Party Services

We may use trusted third-party services for analytics or marketing. These providers are obligated to comply with data protection laws and may only process data on our behalf.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

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